Terms & Conditions

Room rates include the following taxes:

Government Taxes:
21.00%

Service Charge
10.00%

COMPULSORY PEAK SEASON SUPPLEMENT:

For Bed & Breakfast Clients	Adults	Child (5 – 11.99 YRS)
X Mas Eve Gala Dinner	USD 100.00 (24th Evening)	50% Discount
New Years Eve Gala Dinner	USD 125.00 (31st Evening)	50% Discount

For Half Board / Clients	Adults	Child (5 – 11.99 YRS)
X Mas Eve Gala Dinner	USD 75.00 (24th Evening)	50% Discount
New Years Eve Gala Dinner	USD 100.00 (31st Evening)	50% Discount

CHILD POLICY / DISCOUNT:

Infant / Child sharing parents room between the ages of 0 – 4.99 would be 100% Complementary.
Child Sharing parent’s room between the ages of 5 – 11.99 Yrs would be charged a rate of USD 45.00 Per Night on Half Board basis including an extra bed.

RELEASE PERIOD & CANCELLATION POLICY:

Cancellation charges are as follows

01st May to 31st October 2023	Cancellation within 45 days prior to arrival will be charged 50% of the room nights booked.
	Cancellation within 30 days prior to arrival will be charged 100% room nights booked.
01st November to 19th December 2023	Cancellation within 30 days prior to arrival will be charged 50% of the room nights booked.
	Cancellation within 21 days prior to arrival will be charged 100% room nights booked.
20th December 2023 to 10th January 2024	Cancellation within 45 days prior to arrival will be charged 100% of the room nights booked.
	–
11th January to 30th April 2024	Cancellation within 45 days prior to arrival will be charged 50% of the room nights booked.
	Cancellation within 30 days prior to arrival will be charged 100% room nights booked.

No show or Early Departure : 100% retention charge.

Booking on Promotions – NON REFUNDABLE

TERMS & CONDITIONS:

All rates are in USD and are non-commissionable
Villas & Deluxe Villas can accommodate one extra bed.
The enclosed rates cannot be extended to the domestic market or to any other market not specified herewith.
Please note the check-in is at 14:00 hrs & check-out time is 12:00 hrs.
Rates are quoted on HB basis with Buffet breakfast.

BILLING / PAYMENT CONDITIONS:

Kindly request you to settle the booking value prior to departure of the guests. If [Should the payment settled via Cheque would kindly request the Cheque to be remitted six working days prior to guest departure.]
Travel agents that are entitled to credit facilities should make necessary payments within 30 days of The departure of guest. Union Resorts reserve the rights to charge an interest of 2% per month on all Delayed outstanding amounts not settled within the stipulated period.
Any billing disputes should be notified to the resort accounts department within 7 days of receiving The invoice.

GUARANTEE POLICY:

This reservation can be held until 6pm on the day of check-in, or guaranteed with a credit card for late arrival. If you use a debit/credit card to check in, a hold may be placed on your card account for the full anticipated amount to be owed to the hotel, including estimated incidentals, through your date of check-out and such hold may not be released for 72 hours from the date of check-out or longer at the discretion of your card issuer.

HOTEL’S LIABILITY:

If, for any reason beyond the control of the Hotel, including but without limiting the generality of the following: Acts of God, fire, floods, weather, war, rebellion, riots or civil commotion, strikes or labor stoppages, accidents or mechanical failures, refusal, suspension or cancellation by any government authority of any licenses, permits or authorization which the Hotel has need of to operate, the Hotel is unable to perform any or all of its obligations under this agreement, the Hotel shall not have any liability to the Business Partner or the guest in such an event.

Reservations